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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael A Townsend

October 24, 2025

5  out of  5
rating by Michael A Townsend
"Christian was great in assisting me with choosing my policy. Went over and beyond"
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Ashfaque Hai

October 17, 2025

5  out of  5
rating by Ashfaque Hai
"Very professional and polite experience with a welcoming follow-up session"
We responded:
"Thank you, Ashfaque! We’re so glad you had a professional and positive experience with us, and we appreciate your kind words. Stephanie Owens State Farm Agent | Auto • Home • Life | 410-866-8333"
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Volfi Kulla

September 30, 2025

5  out of  5
rating by Volfi Kulla
"It's good to do business with state farm!! I really appreciate it and I recommend to anyone!!"
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Kelly

September 23, 2025

5  out of  5
rating by Kelly
"Oliva is an angel. Im so appreciative and grateful for all her help. 🤗"
We responded:
"Thank you so much, Kelly! We’re thrilled to hear Oliva could help and really appreciate your kind words. Stephanie Owens State Farm Agent | Auto • Home • Life | 410-866-8333"
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Marcus Welch

September 16, 2025

5  out of  5
rating by Marcus Welch
"Very Professional and knows her job well!"
We responded:
"Thank you for the compliment! 😯 We strive to be Baltimore’s first and best choice for insurance. Stephanie Owens State Farm agent Auto•Home•Life 410-866-8333"
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Frank Beck

September 11, 2025

5  out of  5
rating by Frank Beck
"And was very responsive and got the job done quickly"
We responded:
"Hello Frank! Thank you so much for this review about Kimberly’s customer service. We love to hear we saved you a few hundred per month!!! (and now you are with the #1 insurance company in the country😉) Your recommendation is appreciated! Stephanie Zannino Owens, agent"
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Jenn Kay

September 9, 2025

5  out of  5
rating by Jenn Kay
"Kamilla is wonderful, extremely helpful. Provided detailed information regarding my policy. Kamilla Was friendly and provided excellent customer service!"
We responded:
"Thank you, Jenn! We’re thrilled to hear Kamilla provided such helpful and friendly service. Your feedback means a lot! Stephanie Owens State Farm Agent Auto • Home • Life 410-866-8333"
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Sean Jordan

September 8, 2025

5  out of  5
rating by Sean Jordan
"Kimberly was fantastic"
We responded:
"Thank you, Sean! We’re so glad Kimberly was able to provide fantastic service. We appreciate your support! Stephanie Owens State Farm Agent Auto • Home • Life 410-866-8333"
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Donyell Terry

August 29, 2025

5  out of  5
rating by Donyell Terry
"My experience today after calling 7 different auto companies couldn’t have been any easier and better with Camila. She was quick and effectively communicated my auto options. Thank you for your great service and I’m excited to be insured through you guys !!!"
We responded:
"Thank you, Donyell! We’re so glad Camila made the process quick and easy for you. We truly appreciate your trust in us and are excited to have you insured with our office! Stephanie Owens State Farm Agent Auto • Home • Life 410-866-8333"
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Kevin P

August 28, 2025

5  out of  5
rating by Kevin P
"Best agent in the industry."
We responded:
"Thank you, Kevin! We truly appreciate your support and are honored by your kind words. Stephanie Owens State Farm Agent Auto • Home • Life 410-866-8333"
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Patricia

August 20, 2025

5  out of  5
rating by Patricia
"I would like to acknowledge Hallie! She is absolutely the best. She is always willing to assist me with all my needs and is extremely helpful. She has always gone above and beyond to assist. I couldn't ask for anything else. Way to go Hallie!"
We responded:
"Thank you so much, Patricia! We truly appreciate your kind words and are so glad Hallie has been able to go above and beyond for you. Your feedback means a lot to us! Stephanie Owens State Farm Agent Auto • Home • Life 410-866-8333"
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Kathy Curry

August 18, 2025

5  out of  5
rating by Kathy Curry
"Stephy was very helpful when I requested assistance with proof of insurance to be provided. She submitted the information immediately to my mortgage company. I appreciate her expedited response! Thank you Stephy!"
We responded:
"Thank you for the kind words, Kathy! We’re so glad Stephy could help you quickly. Stephanie Owens State Farm Agent Auto • Home • Life 410-866-8333"
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Ameer Hamza

August 12, 2025

5  out of  5
rating by Ameer Hamza
"She is so supportive and helpful"
We responded:
"Thank you, Ameer! We’re so happy to hear you felt supported and well taken care of. We truly appreciate you being part of our State Farm family! Stephanie Z. Owens State Farm Agent Auto • Home • Life 410-866-8333"
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Alton Curry

August 11, 2025

5  out of  5
rating by Alton Curry
"Kimberly is the best! I could not imagine working with anyone else. I asked at least 2 million questions and she was very patient and to clearly explain the details of my policy in a way that even a could understand. She’s the best!"
We responded:
"Thank you, Alton! We’re so glad to hear Kimberly made your experience such a great one. She truly enjoys helping our customers feel confident and informed, and I’ll be sure to share your kind words with her. We appreciate you trusting us with your insurance needs! Stephanie Z. Owens State Farm Agent Auto • Home • Life 410-866-8333"
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Peter Bogusko

August 1, 2025

5  out of  5
rating by Peter Bogusko
"Just got a policy with Stephanie Owens' state farm agency out of Rosedale, Md. Camila the specialist that helped signed me up was super helpful and took the time to walk me through all the ins and outs. Hallie, who works there, had wonderful costumer service skills. She kept up with me as I did research and compared prices and coverages around and they were never pushy. Big change from previous providers."
We responded:
"Thank you so much for the kind words and for choosing our agency! We’re so glad Camila and Hallie provided you a supportive and pressure free experience while helping you find the right coverages. Our team takes pride and making sure everyone feels valued and informed. Stephanie Z. Owens State Farm Agent Auto • Home • Life 410-866-8333"
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G Jo

July 31, 2025

5  out of  5
rating by G Jo
"I can’t say enough great things about my experience with Christian and Stephanie at State Farm. From the moment I called into the office, I felt welcomed and genuinely cared for. Christian took the time to explain all of my insurance options clearly—auto,& home and made sure I understood exactly what I was signing up for. He made my experience very easy and painless. Thx again Christian & Stephanie."
We responded:
"Thank you so much for the kind words! We’re thrilled to hear that Christian made your experience, clear, smooth and welcoming. Providing that kind of care and clarity is exactly what we aim for. Stephanie Z. Owens State Farm Agent Auto • Home • Life 410-866-8333"
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Joseph Gomes

July 29, 2025

5  out of  5
rating by Joseph Gomes
"Leitha…!! She’s great. She helped me a lot today so I really appreciate."
We responded:
"Thank you so much! We are so glad to hear that Leitha was able to help you. We appreciate you taking the time to share your experience. Stephanie Z. Owens State Farm Agent Auto • Home • Life 410-866-8333"
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Idelfonso Volcanes

July 24, 2025

5  out of  5
rating by Idelfonso Volcanes
"Muy buena atención, cordialidad y amabilidad, la información bien detallada. La respuesta es rápida."
We responded:
"¡Gracias por su comenrario! Nos alegra saber que tuvo una experiencia y recibió atención clara y amable. Estamos aquí para servirle siempre. Stephanie Z. Owens State Farm Agent Auto • Home • Life 410-866-8333"
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Katalin Stein

July 14, 2025

5  out of  5
rating by Katalin Stein
"Just moved from out of state and Kimberly , was very helpful with my needs. Actually I met everyone from the team all knowledgeable people. Thank you so much for everything , well done. And a special thank you to Ms Hallei !"
We responded:
"Welcome to Maryland and thank you for the wonderful review! We’re so glad Kim, Hallie, and the rest of the team were able to make your transition, smooth and stress-free. we are always here to help. Do not hesitate to reach out. Stephanie Owens State Farm Agent Auto | Home | Life 410-866-8333 "
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juliu crawford

July 10, 2025

5  out of  5
rating by juliu crawford
"My dad has been with State Farm for years in we love Ms Stephanie Owens office Ms Olivia Owens helped me out she a great person will make sure you are taken care of thanks again Olivia you rock !!"
We responded:
"Thank you so much for the kind words and for trusting our office over the years! We are thrilled to hear that Olivia provided you with such a great experience, she goes above and beyond for our customers. We appreciate your continuous support and look forward to supporting you and your family over the years to come! Stephanie Zannino Owens State Farm Agent Auto | Home | Life 410-866-8333 "
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matthew garrison

July 1, 2025

5  out of  5
rating by matthew garrison
"Olivia And Andy are the best agents they both go above and beyond for their customers. Keep up the great work ladies"
We responded:
"Thank you so much! Olivia and Andi really appreciate your support. We are glad we could assist you! Stephanie Zannino Owens State Farm Agent Home Auto Life 410-866-8333."
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James Byrd

June 17, 2025

5  out of  5
rating by James Byrd
"Great customer service skills great agent"
We responded:
"Thank you for the kind words, James! We’re glad to hear you had a great experience. Providing excellent customer service is always our top priority. We appreciate your support!"
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Kennedy Brumagin

June 4, 2025

5  out of  5
rating by Kennedy Brumagin
"Olivia was super helpful! She answered all my questions about car coverage and even offered me life insurance in case anything happened to me in an accident. She made everything easy to understand and really cared about making sure I was protected. Highly recommend!"
We responded:
"Hi Kennedy, Thank you so much for your kind words. We're glad Olivia was able to assist you with your car coverage questions and help explore your life insurance options. We appreciate your trust in our team! Best regards, Stephanie Zannino Owens State Farm Agent Auto • Home • Life 410-866-8333"
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Margaret Robier

May 12, 2025

5  out of  5
rating by Margaret Robier
"Needed to follow up on a payment for auto insurance. Spoke with a representative at our State Farm office named Lisa who was extremely helpful and professional. She was able to confirm my payment very quickly. Many thanks to Lisa for her help."
We responded:
"Hi Margaret, Thank you for sharing your experience. We're so happy Leitha was able to help you follow up on your auto insurance payment. We’re always here to make things easier for you. Stephanie Zannino Owens State Farm Agent Auto • Home • Life 410-866-8333"
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Pankaj Grover

April 30, 2025

5  out of  5
rating by Pankaj Grover
"Andi is just amazing. Knowledgeable, professional and courteous. A rare trait these days. Extremely happy with her service!!"
We responded:
"Hi Pankaj, Thank you for the thoughtful review. We're so glad to hear Andi provided such knowledgeable and professional service. We truly appreciate your trust in our office. Warm regards, Stephanie Zannino Owens State Farm Agent Auto • Home • Life 410-866-8333"